Libero Digital

In the habit of delivery


Libero Digital is here to help you let go of your preconceptions and thrive. Think of us as a reinvention of the digital design and services consulting firm. An endlessly adaptable and collaborative team not so interested in what worked yesterday, as what will excel tomorrow.

Lean, nimble, responsive. Led by passionate and experienced professionals. We specialise in strategic consulting, user research, user experience design, service design, interaction design, web application development, and the new. What we say, we do. Delivery is everything.

In the space between the large companies and the freelancer, we innovate through design to transform the way people interact with the world of products and services. We transform the way they live. And transform your thinking on how the future can work.

User research

User research

We understand your users and stakeholders to inform the design of services, touchpoints, products and policy. Our adaptable research methodology can deliver insights and data from the most complex topics and groups.

Service design

Service design

Libero looks below the surface to design corporate and government services that change lives, strengthen brands and reduce costs. We help you see your business in a new way, from a customer’s perspective.

User experience design

User experience

We design experiences that cross boundaries and channels. We find the happy path between user needs and business goals, looking for simple, frictionless and elegant solutions to the interactions between people and systems.

User experience design

Digital production

Libero is an agile, technoogy agnostic full-service digital agency. We have a team of writers, editors, animators, illustrators, visual designers, architects, software developers and security specialists that bring projects to life.

Recent projects

Recent posts

Facilitating a business rules workshop

I watched with a sinking sensation as a group of business analysts, developers, architects and business owners sat in a room for hours trying to work out all of the business rules for part of a new system. Everyone had a thousand great ideas about the various...
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The art of empathic disengagement

As User Experience professionals our core personality trait is the ability to empathise with others. Unfortunately, this can often get in the way of doing our jobs effectively. Recently, I have been coaching colleagues on the technique I call empathic disengagement -...
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